High5.ID Knowledge Base
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Getting Started
- Additional Information
- Delete an image without adding another image so it goes back to the space holder image?
- Does High5.id Have an App?
- How do I change the year?
- How do I extend the yearbook deadline?
- How do I send the link to all staff to activate their own High 5 ID accounts on their laptops?
- How does Volume Pricing Work for Teammates?
- How to give Admin(Studio) access to all organizations?
- How To Sign Out of Kiosk
- I Forgot to Read the Start-up Page
- I purchased one more ID Essentials to add to a school. How do I get it credited to them?
- I set the wrong reporting year2022, how do I change it to 2023 without disrupting the data and images?
- Is there a printable poster with a QR code for students to scan and login for High5?
- Is there a way to get a report of kids who have NOT logged in to their Digital ID?
- PARTNERING WITH HIGH5!
- Quick Start Guide
- Staff Application / Association Review Instructional Videos
- Two-step Authentication Challenge Questions
- What Headers Should I Use For My CSV File to Import?
- Your Next Steps
- Show all articles ( 5 ) Collapse Articles
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Licensing
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Database
- Can we handle legacy barcodes?
- Can you synch with Aeries automatically?
- Consumables
- Delete an image without adding another image so it goes back to the space holder image?
- Do we brighten the phone screen when scanning?
- Do you support Aeries interop?
- Here are the ways to get ID in peoples hands, pick the one you like
- How do I change the spelling of my name on my Digital ID?
- How do I change the year?
- How do I export a list of people who do / do not have photographs?
- How do I extend the yearbook deadline?
- How do I send the link to all staff to activate their own High 5 ID accounts on their laptops?
- How do I un-reject an image?
- How long does export take?
- How long will a student have access to their digital ID card after the school year?
- How to get a PSPA? or Any export?
- How to get a quick link to view Student Digital ID
- How to give Admin(Studio) access to all organizations?
- I Forgot to Read the Start-up Page
- I set the wrong reporting year2022, how do I change it to 2023 without disrupting the data and images?
- Is there a printable poster with a QR code for students to scan and login for High5?
- Is there a way to get a report of kids who have NOT logged in to their Digital ID?
- Printing from an Evolis
- What encryption is used to protect student credentials?
- What Field Do I Use For Student ID?
- What Headers Should I Use For My CSV File to Import?
- When a "selfie" photo is rejected, does the id card stop working until it has been dealt with?
- When a "selfie" photo is rejected, does the id card stop working until it has been dealt with?
- Which SIS systems does High5.ID integrate with?
- Why preserve old photos?
- Will data be lost if I import an updated csv (say, with late-joining students) into an existing organization?
- Show all articles ( 16 ) Collapse Articles
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Communications
- Any privacy concerns with using a QR code? How does the system protect privacy?
- Consumables
- Delete an image without adding another image so it goes back to the space holder image?
- Does High5.id Have an App?
- How do I change the spelling of my name on my Digital ID?
- How do I change the year?
- How long will a student have access to their digital ID card after the school year?
- How to get a PSPA? or Any export?
- How to get a quick link to view Student Digital ID
- How to give Admin(Studio) access to all organizations?
- I purchased one more ID Essentials to add to a school. How do I get it credited to them?
- If a photo isn’t present?
- Is there a printable poster with a QR code for students to scan and login for High5?
- Is there a way to get a report of kids who have NOT logged in to their Digital ID?
- On all of the ID cards there is a QR code, what is this used for?
- What Headers Should I Use For My CSV File to Import?
- Where Can I Find a Personal Home Page?
- Why preserve old photos?
- Show all articles ( 3 ) Collapse Articles
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Student Tracking
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Visitor Tracking
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Behavior Tracking
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Private
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Student and Staff Pictures
- Can you retake a selfie? How?
- Delete an image without adding another image so it goes back to the space holder image?
- Does High5.id Have an App?
- How do I approve all images?
- How do I send the link to all staff to activate their own High 5 ID accounts on their laptops?
- How do I un-reject an image?
- How to get a quick link to view Student Digital ID
- I set the wrong reporting year2022, how do I change it to 2023 without disrupting the data and images?
- If a photo isn’t present?
- Is there a printable poster with a QR code for students to scan and login for High5?
- On all of the ID cards there is a QR code, what is this used for?
- Printing from an Evolis
- What if a Staff member or student misses photo day?
- What is a photo year?
- Where Can I Find a Personal Home Page?
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Top 5
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Id Cards
- Can you retake a selfie? How?
- Here are the ways to get ID in peoples hands, pick the one you like
- How do I add a field to an ID card?
- How do I change the spelling of my name on my Digital ID?
- How do I un-reject an image?
- How long will a student have access to their digital ID card after the school year?
- How to get a quick link to view Student Digital ID
- On all of the ID cards there is a QR code, what is this used for?
- Printing from an Evolis
- Two-step Authentication Challenge Questions
- What kind of scanner should I use for Digital ID?
- What password policies are supported?
- When a "selfie" photo is rejected, does the id card stop working until it has been dealt with?
- When a "selfie" photo is rejected, does the id card stop working until it has been dealt with?
- Where Can I Find a Personal Home Page?
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Printing
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Privacy and Passwords
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IT / Technical
< All Topics
Print
Which domains should my IT group whitelist?
Posted
Updated
ByMichael Sheasby
If High5.ID is acting oddly, you may need to ask your IT department to unblock ports on your network firewall.
Here are the domains that need to be accessible:
- https://high5.id
- https://*.high5.id
- https://wifdqffgq8.execute-api.us-east-1.amazonaws.com
- https://firebasestorage.googleapis.com
- https://vip-pass.firebaseio.com
- https://high5prod.s3.amazonaws.com
- https://api.sky.blackbaud.com (if you are using the blackbaud SIS)
- https://api.ipify.org
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